Empowered Speech: Speaking so others will listen and listening so others will speak

If you have ever wondered how things went so wrong when communicating with others – colleagues, staff, clients, or friends, this class will help you identify
– better ways to communicate using various communication modalities
– More effective components of speaking and listening
– Personality types which can help you tailor conversations
– The positive potential of Assertive communication rather than Passive or Aggressive

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